We will replace all products (except accessories*) that we confirm by visual inspection to have defects in material or workmanship. Items damaged due to improper care, abuse, or normal wear and tear (e.g. fading, scratching) including stainless steel products with chips, dents, fading, or peeling will not be replaced.
All items are subjected to a 5-day-production period before they are dispatched
Because of high demand, please allow 2-4 week shipping time