We will replace all products (except accessories*) that we confirm by visual inspection to have defects in material or workmanship. Items damaged due to improper care, abuse, or normal wear and tear (e.g. fading, scratching) including stainless steel products with chips, dents, fading, or peeling will not be replaced.
Shipping and Delivery Time
Handling time (7 days)
Standard shipping ( from 14 - 30 days)
Priority Shipping ( from 5 to 8 days)
Order over $50
Order over $120
We will notify you by email when your items have been shipped. You can then track the package by copy-pasting the tracking code to our tracking portal. Shipping time may be affected by Covid19 and some occasions. We provide 24/7 Support. Please contact us if you need assistance.
We ship to P.O. Boxes using the Standard Delivery method ONLY. Orders shipping to P.O. Boxes will be shipped via U.S.P.S. and shipment tracking will not be available. Shipping to P.O. Boxes could delay the arrival of the order.
at firstname.lastname@example.org or open a ticket here